Workers with a 600-employee call center have filed a complaint with the National Labor Relations Board, saying they were threatened with firing after attempting to form a union.
About 60 employees signed a protest petition saying more than 150 women had to work in a facility with only one toilet, and they began discussing forming a union to address that and other concerns, said John Murphy, a Franklin-based spokesman for the International Brotherhood of Electrical Workers. ...
The company started in Asheville as SBS and was later acquired by two other companies, including Client Logic, before merging with Sitel in 2006. ...Read the full article