I know a lot of people are upset about the changes to the bus system, but I'd like to say that I personally have had no problems. I continue to arrive at work just as I used to, on time and reliably — although I'm still usually really tired when I get there, but that's not the bus' fault.
I recall the first day of the change, when much beloved bus fixture Frank (who looks startlingly like Charleton Heston) glared up from a glossy new transit map and said, "Welcome to hell!" several times. But recently it seems that Frank and I are doing all right with the new routes. Morale seems high!
Except for that one time when the driver blew right past me and another woman waiting at the stop. What I would say to that bus driver should not be printed.
— Lynette Fairfield