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INGLES MARKET/PLASTIC RECYCLING
 
Jun 29, 2008  10:07 PM
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I visited the Ingles at the intersection of Patton Ave. and Leicester Highway this evening at approximately 10 pm. Upon leaving the store at 10:15 pm, I encountered two young men apparently in charge of taking out the trash. The had in a cart the contents of the trash bins and the plastic bag recycling bin. One young man, apparently in training, asked the other “what do we do with this” to which the other replied, “just throw it all out”. Now, I’m by no means a “hippie” but I am certainly environmentally conscious and I am aware that plastic bags take over 7,000 years to break down in our landfills. I know that if my friends and neighbors who went through the trouble of collecting their plastic bags for recycling and bringing them to Ingles for the purpose of recycling found out that Ingles simply took their bags and threw them away, they’d be outraged. When I got to my car, I called the store. I asked the young woman who answered if the store manager, listed at the top of the receipt, Mike Brow, was there. As it was Sunday night, Mike Brown was not available. I asked for the manager on duty. The girl told me to hold for “Tom”. When Tom came to the phone, I relayed my concern to him, and he was immediately sarcastic and rude. He said, “It is Ingles policy to recycle plastic bags”. I told Tom that I realized that this was the policy and I was very glad that it was, I was simply concerned that the two young men in charge of implementing it at his store this specific evening were implementing it incorrectly. To that, Tom was excessively flippant and sarcastically told me he’d “just go fire them then”. I told him that I thought that that was unnecessary and that he probably should just make sure that they understood the policy and why it was important. Tom made another snide remark “thanking [me] for telling him how to do his job. At this point, I asked Tom for his last name. Tom said, “You don’t need my last name”. I told him that I would like to have it so that I could contact his district manager. Tom hung up the phone.

Take it as you will! 
Beware where you recycle your plastic bags!

 
Reply #1 • Jun 30, 2008  06:45 AM
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I’ve worked about 15 years in retail.  “Tom” needs an attitude correction.  Call the home office.  If you’re a customer there then you need to be treated with better respect than that.  DON’T let this slide by.

 
Reply #2 • Jun 30, 2008  12:48 PM
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I just spoke with the Ingles district manager who reassured me that not only does Ingles care about the environment, but it is profitable for them to recycle the plastic bags as they sell them to a company who uses them. 
As for Tom, I was assured that I would not have any further problems with him, whatever that means. 
Take that as you will.

 
Reply #3 • Jun 30, 2008  01:03 PM
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You just got Tom fired.

It may take 70,000 years for a bag to break down, but it’s going to take 3 days for Tom to find you and administer a good old fashioned unemployed butt kicking.

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Reply #4 • Jun 30, 2008  02:19 PM
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Ha-ha-ha-ha-ha.

 
Reply #5 • Jul 31, 2008  09:11 PM
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Ingles in general does not recycle bags, they just throw them away. Thats what I was told by a regional manager anyway.  Its not profitable to recycle those bags by the way, most likely the reason they just toss them.  Take them to Wal-mart they will really recycle them,

 
Reply #6 • Jul 31, 2008  09:13 PM
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National Geo on wal-marts efforts
http://www.thegreenguide-magazine.com/thegreenguide/spring2008/?pg=80&search=wal-mart+"Green+Guide"+"plastic+bags"&u1=texterity&cookies=1

 
Reply #7 • Aug 03, 2008  05:28 AM
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I was most disgusted by these reports regarding Ingles.  Clearly, if Walmart is managing, Ingles should also or not fool people by pretending.  What kind of effort would it call for to insure they do what they say they do or should we just skip it and take them to Wallie world?  Perhaps this thread needs to be turned into a newspaper story?

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